Join our Team

Do you have a drive to continually advance and an eye for excellence? Join Charter NEX Films.

As engineers and manufacturers of high-performance films for a wide range of applications, Charter NEX offers many attractive incentives for employees. Competitive salaries, benefit packages – health, dental and life insurance, 401(k), paid vacation – and a dynamic work environment allow opportunities for both personal and professional growth. Advance quickly based on your personal performance with our excellent training program.

Current Openings with Charter NEX Films

 

Human Resources Representative- Turners Falls, MA

Charter NEX Films is now hiring for a Human Resources Representative in the Turners Falls Plant. Charter NEX Films is the leading independent manufacturer of high performance plastic films. Our films are ideal for markets including: food/beverage, health care, customer goods, pet food, and surface protection.

This position is primarily responsible for supporting the vision and goals of Charter NEX by partnering with plant-level leadership to carry out and/or implement human resources practices that meet business needs and support an overall positive and engaging plant culture. This position directly reports to the Corporate HR Manager.

Employee Responsibilities:

Key areas of focus include:

  • Assisting with the resolution of plant-level employee relations issues
  • Non-exempt employee recruitment/staffing and onboarding
  • Accurate/compliant timekeeping
  • Performing all benefits administration including approving invoices for payment and communicating benefit information to employees.
  • Maintain Human Resources information system records and managing personnel files
  • Ensuring compliance with local, state and federal laws/regulations
  • Administer applicable internal policies and practices as defined by the organization’s Employee Handbook.

Requirements:

  • A Bachelor’s degree in Human Resources, Business Administration or related field OR equivalent years of related experience
  • 3 years of relevant Human Resources Generalist experience is required.
  • PHR certification as well as Human Resources experience in a manufacturing environment is preferred.

How to apply:

Send in your resume and cover letter to jhoylman@charternex.com. To learn more about our company, visit our website: www.charternex.com. No phone calls please.


Material Handler- Superior, WI

Charter NEX Films, Inc. in Superior, WI is now hiring Material Handlers! Be a part of our growing Team! Charter NEX Films, Inc. We are North America’s leading independent producer of high-performance specialty films used in flexible packaging and other critical performance applications. With both blown and cast film capabilities, our products are ideal for food, consumer, medical and protective applications. Seeking candidates with excellent multi-tasking skills, who enjoy working in a fast paced environment, and who exhibits the physical capabilities to effectively and safely perform all aspects of the job in accordance with the physical standards of the position.

This position has potential for career advancement in as little as 3 months, competitive wages and an exceptional benefit package eligible to employees on day one. Benefits include: medical, dental, vision, life, disability insurance, FSA, PTO, paid holidays, production bonuses, and 401k w/ company match.

Employee Responsibilities:

An employee in this entry level job position is responsible for transferring of finished rolls of film from an extrusion line and packaging/labeling the rolls per customer specifications. Additional responsibilities include: ensuring a clean, safe work environment, scrap removal, stocking production/packaging areas with necessary materials, and conducting haul off/start up procedure with supervision.

Requirements: High school diploma or equivalent.

Schedule:

This is a full-time position consisting of a 12 hour rotating schedule. Employees work 7 out of 14 days each payroll.

Week 1: Monday, Tuesday, Friday, Saturday
Week 2: Sunday, Wednesday, Thursday

Shifts run 7-7 and rotate am/pm every 4 weeks.

How to Apply:

Please stop in to fill out an application at 1901 Winter Street, Superior, WI 54880 or send in your resume to kschustak@charternex.com. No phone calls please.


Extrusion Technician- Superior, WI

Charter NEX Films, Inc. in Superior WI is now hiring full-time Extrusion Technicians! Be a part of our growing Team! We are North America’s leading independent producer of high-performance specialty films used in flexible packaging and other critical performance applications. With both blown and cast film capabilities, our products are ideal for food, consumer, medical and protective applications. Seeking candidates with excellent multi-tasking skills, who enjoy working in a fast paced environment, and who exhibits the physical capabilities to effectively and safely perform all aspects of the job in accordance with the physical standards of the position.

This position has potential for career advancement, competitive wages and an exceptional benefit package eligible to employees on day one. Benefits include: medical, dental, vision, life, disability insurance, FSA, PTO, paid holidays, production bonuses, and 401k w/ company match.

Employee Responsibilities:

An employee in this entry level position is responsible for the efficient operation of extrusion equipment to produce high quality polyethylene film. This position is an apprentice role spent in a training capacity on Charter NEX’s training program and working closely with experienced operators in line operation. Additional responsibilities include: ensuring a clean, safe work environment, setup/process control to ensure accurate procedures, completing process control documentation, working efficiently on production scheduling computers, and labeling/separating scrap product.

Requirements: High school diploma or equivalent.

Schedule:

This is a full-time position consisting of a 12 hour rotating schedule. Employees work 7 out of 14 days each payroll.
Week 1: Monday, Tuesday, Friday, Saturday
Week 2: Sunday, Wednesday, Thursday

Shifts run 7-7 and rotate am/pm every 4 weeks.

How to Apply:

Please stop in to fill out an application at 1901 Winter Street, Superior, WI 54880 or send in your resume to kschustak@charternex.com. No phone calls please.


Production Associates – Delaware, OH

Charter NEX Films (formerly Optimum Plastics) has opportunities available for Production Associates in Delaware, OH.  Charter NEX, a leader in the blown film industry, is located at 1188 South Houk Road across from the YMCA.  Charter NEX produces plastic film for a wide variety of packaging applications.  Learn more about the company and manufacturing processes at www.charternex.com.

Charter NEX offers extremely competitive wages, full benefits package and opportunities for advancement through our investment in employee development.  The facility operates 24/7/365 and utilizes a 12 hour schedule (2 on – 2 off – 3 on) that runs from 10:00 a.m. to 10:00 p.m. and 10:00 p.m. to 10:00 a.m.

Requirements:
Ability to work on either 12 hour shift.
Ability to lift up to 70 pounds.
Good math skills along with the ability to read a tape measure.
Pass a background check and pre-employment drug screen by hair analysis.

If you have the interest in joining a high performance organization and can focus on safety and quality, you may be just what we are looking for.  Stop by the lobby of our facility (1188 S. Houk Road) and complete an application along with a brief assessment.  Candidates may also submit a resume by e-mail to cerb@charternex.com. Selected candidates will be contacted for interviews.  Thank you for your interest in Charter NEX.


Customer Engagement Manager- Milton or Superior, WI

The Manager of Customer Engagement at Charter NEX Films is responsible for the design and execution of the optimal customer experience. This includes creating a great work environment for our experienced service team, owning daily customer service activities, collaborating with demand planning and operations to execute orders & resolve issues, measuring & monitoring customer service and customer satisfaction, and leading continuous improvement activities to turn any irritants or dissatisfiers into delighters.

We seek to earn and maintain the lead supply and first call position with each customer we serve. You will join a dynamic, fast growth company with a unique focus on specialty films.  Our culture is built on the highest quality standards, technical solutions and great relationships with our customers.  We constantly pursue A Better Way, and you will be a great fit if you enjoy developing teams, solving complex challenges and winning!

Duties and Responsibilities

  • Engage, inspire and coach a team of 10 experienced customer service professionals across 4-5 manufacturing locations
  • Recruit, hire, train and retain customer service team members as we grow organically and through acquisitions
  • Develop best practices and standard work in call management, order entry, customer communication, and issue resolution with the team, including proper backups for team members out of the office
  • Create and maintain service metrics and service reporting for management visibility to backlogs, lead times, on time shipments and on time delivery
  • Collaborate with demand planning and operations to ensure accurate order acknowledgement and performance against customer commitments
  • Lead the annual customer satisfaction survey effort to understand strengths and improvement opportunities; collaborate with peers cross-functionally to address gaps and elevate the customer experience at every touch
  • Note: Duties are not limited to the responsibilities listed above

Skills and Specifications

  • Ability to work efficiently in a high demand, team oriented, and fast-paced environment
  • Strong track record recruiting, training and developing top customer service talent, and providing a positive, high energy environment for growth
  • Experience driving change to improve customer awareness and customer satisfaction, affecting customer buying behavior and loyalty positively
  • Willingness to “roll up your sleeves” and assist with customer calls and workload during peak demand situations
  • Solid problem-solving skills and demonstrated ability to identify options, collaborate across functions and ultimately drive positive customer outcomes
  • Excellent communication and interpersonal skills; able to express ideas in a clear and concise manner in writing or orally
  • Experience working with outside sales teammates to achieve growth and margin targets and align on overall customer strategy
  • Ability to maintain customer and employee confidentiality
  • Experience with CRM, production systems and Microsoft Office to organize, analyze, monitor and communicate metrics and essential information to management and operations

Education and Qualifications

  • Minimum 10 years’ experience in customer service, sales or customer-facing leadership roles
  • Business acumen and analytical skills
  • Experience with CRM solutions
  • Experience successfully leading and developing a team of >6 employees
  • Leadership of business improvement initiatives or customer satisfaction research
  • Bachelor’s degree from an accredited institution, MBA preferred

Location

This position will be based in Superior, Wisconsin (close to Duluth, MN) or Milton, Wisconsin (close to Janesville). The Milton headquarters for Charter NEX Films is 1 hour & 15 minutes away from Milwaukee and 40 minutes from Madison, Wisconsin.  The Superior plant is 20 minutes from the Duluth, MN Airport.

The Director, Customer Engagement will report to the Chief Commercial Officer for Charter NEX Films and sit on the Commercial Lead Team.


Extrusion Technician- Milton, WI

Charter NEX Films is now hiring for Extrusion Technicians in our Milton Plant! Be a part of our Team! Charter NEX Films is the leading independent manufacturer of high performance plastic films. Our films are ideal for markets including: food/beverage, health care, customer goods, pet food, and surface protection.

Schedule:

This position is full time position consisting of a 12 hour rotational schedule. Employees work 7 out of 14 day payroll period.

Week 1: Monday, Tuesday, Friday, Saturday, Sunday

Week 2: Wednesday, Thursday

The shifts run from 7am-7pm and 7pm – 7am. Every 4 weeks, employees flop shifts going from nights to days or vice versa. This allows employees to get full training and experience while having a 3 day weekend every other week.

Employee Responsibilities:

An employee in this entry level class is responsible for the efficient operation of extrusion equipment to produce high quality polyethylene film. This position is an apprentice role spent in a training capacity on Charter’s computer training program and working closely with experienced operators in line operation.  The position reports directly to a Shift Leader with guidance provided by experienced Extrusion Technicians. Other responsibilities include: completing setup/process control to ensure accurate procedures, complete process control documentation, work efficiently on production scheduling computers, and labeling/separating scrap product.

Requirements:

This position has potential for career advancement, and we offer competitive wages and an exceptional benefit package on the first day of work. Candidates must have a high school diploma. We are looking for candidates with excellent multi-tasking skills, enjoy moving and working in a fast paced environment, and exhibits the physical capabilities to effectively and safely perform all aspects of the job in accordance with the physical standards of the position.

Please stop in to fill out an application at our plant at 1264 E. High St Milton, WI 53563 or send in your resume to mamiller@charternex.com .


Customer Service Representative – Bloomer, WI

The Customer Service Representative is primarily responsible for providing effective and timely customer service for all external and internal customers. Partners with the entire Sales Department in maintaining positive customer relations.

Duties and Responsibilities

  • Accurately entering all orders into the SFA system for pricing, production scheduling, matching order confirmation data to insure correct product and amount is manufactured. Investigates and resolves any discrepancies. Process purchase order confirmations
  • Calculating delivery dates, handling rushes, and communicating delivery status and pro numbers to customers.
  • Communicating late orders or status changes to the customer.
  • Recording customer’s activities in SFA/ Sales Leads necessary for future reference.
  • Understanding and assisting with the make for hold and consignment orders.
  • Coordinating customer samples, evaluating availability, ordering new samples, replenishing existing inventories, labeling samples, and updating sample master list.
  • Making customer’s sample packets, printing out brochures, and logging shipped samples.
  • Reviewing customer account activity and contacting customers appearing on the “Customers not Ordering within Expected Timeframe” report and the “Overdue Customer Contacts” report.

Skills and Specifications

  • Prior experience in an office setting and/or customer service field is preferred.
  • Excellent computer skills
  • The ability to maintain a professional demeanor when dealing with stressful situations, rushed orders or irate customers.
  • Excellent oral and written communication skills (detail orientated).
  • Excellent interpersonal skills.
  • Adaptability in handling multiple requests and changing priorities.
  • Dedication to providing quality customer service.
  • Strong problem solving skills.

Qualified applicants may apply online Click here; send a resume to vwiese@charternex.com, or apply in person at  1710 North Industrial Drive, Bloomer, WI  54724; Monday through Friday, between 8 a.m. and 4 p.m.  No phone calls please.


Electrical Technician – Bloomer, WI

The Electrical Technician is responsible for providing support for electronic and electro-mechanical assembly equipment and processes, including electrical equipment installation and planning, troubleshooting equipment problems, electrical panel building and restocking electrical component inventories. Position will perform and/or develop preventive maintenance, assist with general equipment repairs and assist with special projects. Designing system lay-outs, part modifications and mechanical components.

Duties and Responsibilities

  • Troubleshooting equipment problems.
  • Maintaining an electrical inventory as required.
  • Electrical panel building.
  • Providing support and training as required.
  • Electrical and general equipment installation and planning.
  • Performing preventative maintenance and general repairs.
  • Performing special projects and other duties as directed by the Electrical Engineer.
  • Providing rotational on-call support (approximately 2 weeks in every 12 weeks).
  • Using Autodesk AutoCAD to design system layouts, part modifications, and design mechanical components.
  •  Measuring physical dimensions of machinery and creating drawings.
  •  Reading and interpreting technical drawings and schematics.
  •  Identifying system components.

Skills and Specifications

  • Associate’s degree in Electromechanical technology, electrical/electronic technology, mechanical technology or plastics technology AND 5 years of related experience or equivalent education and experience.
  • Five years or greater of experience in providing support for electronic or electro-mechanical production processes.
  • Good oral and written communication skills and interpersonal skills.
  • Good analytical and problem solving skills.
  • Familiarity with improvement process systems including identification, planning, implementation and auditing.
  • Computer literacy and ability to operate computer controlled machinery and equipment.
  • Ability to understand and interpret blueprints, mechanical and electrical drawings, engineering designs and specifications, and operating instructions.
  • Knowledge of the operation and maintenance of electrical and electronic equipment.

Qualified applicants may apply online Click here; send a resume to vwiese@charternex.com, or apply in person at  1710 North Industrial Drive, Bloomer, WI  54724; Monday through Friday, between 8 a.m. and 4 p.m.  No phone calls please.


Operator Openings – Bloomer, WI

Charter NEX – Bloomer, WI (formerly Bloomer Plastics, Inc.) a progressive and growing manufacturer of plastic films, is accepting applications for our manufacturing department. We offer a great benefit package, including company paid health/dental insurance; voluntary vision insurance, 401k, retirement plan, profit sharing, company paid life insurance, company paid short and long-term disability insurance, tuition reimbursement, two-week’s vacation within first year plus excellent production incentive programs.  Operators are primarily responsible for the operation and output of assigned production lines which include but is not limited to the following tasks:

  • Shut-down, start-up, switch-overs, order preparation, and production, of cast-film extrusion lines.
  • Effectively analyzing process control charts to monitor and/or correct production related problems.
  • Recognizing and troubleshooting visual defects in the film being produced.
  • Conducting and documenting routine inspections on a variety of production related components.
  • Utilizing sound judgment in reducing and eliminating production of scrap material.

If you have good math skills, are able to work a 12-hour shift (6-6 that rotates am/pm every 6 weeks), can lift 55 lbs., and focus on safety and quality production, you may be just what we are looking for. Qualified applicants will have a minimum of a high school diploma or equivalent and 3-years of experience in a related field.  Qualified applicants may apply online Click here to apply online; send a resume to:  Charter NEX – Bloomer, WI,   Attn:  Human Resources ~ 1710 North Industrial Drive, Bloomer, WI  54724; or apply in person, Monday through Friday, between 8 a.m. and 4 p.m.  No phone calls please.


Join the Charter NEX Team

Charter NEX Films, Inc.
Human Resources Department
hr@charternex.com

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